Diploma in Airline & Airport Management
1 year regular course
- Basic English Communicaton
- Grooming & Personality Development
- Customer Service Management
- Travel & Hospitality Management
- Airport Operations Management
- Inflight & Catering Services
- Industrial Visits
Diploma in Hospitality, Travel & Tourism Management
6 months regular course
- Basic English Communicaton
- Grooming & Personality Development
- Customer Service Management
- Travel & Tourism Management
- Hospitality Services
- Industrial Visits
Air Hostess (Cabin Crew) included in the Diploma Course
This course is ideal for young Female professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines. Special emphasis is given to customer service and procedures for handling unusual situations during flight, with the final module of the course giving useful tips for completing the recruitment process.
What you will learn.
Upon completing this course you will have the skills to:
- Understand the cabin crew profession, its origins and current practices.
- Identify aircraft types and relevant cabin crew functions.
- Manage passenger interactions in a variety of circumstances
- Recall emergency ad safety procedures
Flight Pursers (Cabin Crew)
This course is ideal for young Male professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines. Special emphasis is given to customer service and procedures for handling unusual situations during flight, with the final module of the course giving useful tips for completing the recruitment process.
What you will learn.
Upon completing this course you will have the skills to:
- Understand the cabin crew profession, its origins and current practices.
- Identify aircraft types and relevant cabin crew functions.
- Manage passenger interactions in a variety of circumstances
- Recall emergency ad safety procedures
Airport Management
This course is designed to teach participants how to optimise airport terminal and landside operations to provide a positive passenger experience in harmony with revenue generation activities.
What you will learn.
- Get an overview of the Airport Landside and Terminal sub-systems and how they interrelate
- Understand the security obligations of the State and aerodrome operator.
- Understand the needs of the two main airport customers.
- Identify ways to increase the revenue generated by non-aeronautical activities
- Gain an understanding of performance measurement tools and how they can be used to improve the airport terminal overall performance.
Hospitality And Customer Relation Management
The Hospitality & Customer Relation Management course is a fun, exciting program that combines a lot of practical learning with classroom lessons. You will get a chance to practice with your friends & classmates and develop the right skills through close interaction with the faculty. The Hospitality & Customer Relation Management course prepares you for a career in aviation, hospitality, tourism, and retail industries. On completing this course, you can work in an airport or airline, a hotel or travel company, or even a big fashion or retail brand.
Personality Development
It has been noticed that even after getting good education people find themselves lacking somewhere when it comes to their own personality. They feel difficulties in facing public. Now days every organization wants to have multi talented man power, so we need to develop ourselves at all the level. Most of us, in some time of the life, have to speak before a group of people. Some people take this public speaking as an opportunity whereas others are likely to be anxious just with the thought of addressing a room full of audience. Public Speaking course and personality development training helps you to overcome all these difficulties and speak with confidence before huge audience.
